Policies

Privacy Policy

KTR Aesthetics is committed to protecting your privacy. This policy explains what personal information we collect, why, and how we look after it.

Who we are

KTR Aesthetics is the data controller for the information you provide. [Confirm registered name, address and ICO registration details.]

What we collect

Contact details, appointment history, and the health and skin information you share as part of your consultation and treatment records — collected so we can provide safe, tailored care.

How we use it

To arrange appointments, deliver treatment safely, keep clinical records, and contact you about your care. We do not sell your data. Marketing messages are only sent where you have opted in.

How long we keep it

Clinical records are retained in line with professional and legal requirements. [Confirm retention periods for health records.]

Your rights

You can request access to, correction of, or deletion of your personal data, subject to our record-keeping obligations. To make a request, please contact the clinic.

Booking & Cancellation

To keep appointments running smoothly for everyone, we ask all clients to follow our booking and cancellation terms.

Booking & deposits

Appointments are booked online. Some treatments may require a deposit to secure your slot, redeemable against your treatment. [Confirm which treatments require a deposit and the amount.]

Rescheduling & cancellations

If you need to change or cancel, please give us as much notice as possible so we can offer the time to another client. [Confirm required notice period.]

Late arrivals & no-shows

Arriving late may shorten your treatment time. Missed appointments without notice may result in loss of any deposit. [Confirm no-show terms.]

Suitability

Treatments are only carried out where clinically appropriate. If, on assessment, a treatment is not suitable for you, we will discuss alternatives.

Website Terms

By using this website you agree to the following terms. If you do not agree, please do not use the site.

Information only

Content on this website is provided for general information and does not constitute medical advice. Always seek a consultation before beginning any treatment.

Results & imagery

Before & after images and reviews reflect individual experiences and are not a guarantee of results. Outcomes vary from person to person.

Intellectual property

All content, branding and imagery on this site belong to KTR Aesthetics unless stated otherwise, and may not be reproduced without permission.

Governing law

These terms are governed by the laws of England and Wales. [Confirm before publishing.]